We promise to provide our Customer Partners with best-in-class service through RosieSupport™. Not only is Rosie® an industry innovator empowering caregivers and strengthening organizations, but also the leader in sales, customer service and technical support. All Rosie equipment, devices and connectivity solutions are backed by an unmatched warranty and service program. We will resolve all concerns – troubleshoot to find a solution or ship a replacement if needed – typically within one business day.